Reviews

Part I needed ended up broken so he offered it to me for free. It helped me tremendously.

I never I mean Ever write reviews BUT.... I called today I needed a sunroof for a 2013 Ford F-150. I got an Education on sunroofs and a lot more Info than I expected when calling a junkyard. Cierra was just an amazing Sales person who seemed to genuinely want to help me make an informed decision. When I originally did my Parts lookup, I trusted the Internet and thought I was a Parts pro when I called. I wasn't. So Cierra and team thank you so much. You saved me time, money and effort. I will call again.

I needed a rear for my rollback, I called and talked to Mike Friday after lunch and they had the rear pulled for me ready to be picked up before they closed the same day. He was super friendly and very accommodating. When I showed up they loaded it in my truck with a forklift, took payment, and had me a receipt and out all within 10 minutes. I’d highly recommend this place to anyone needing parts.

Jeff, Sierra, Stephanie, & their crew are kind & devoted to helping you find the part(s) you need! Family owned business that I highly RECOMMEND to anyone! A+++ Thanks Jeff, Sierra, & Stephanie for the many times you’ve all helped me when I needed an auto part!

Great people, great service

Had the item I had been searching for. They also had the item waiting for me at the front office which was wonderful because it was very cold in Maryland yesterday. I would advise everybody to call them to see what they have you'll be surprised.

Very clean despite being a used auto parts store, excellent staff, good prices.

No delay, tracked the part , called me right back to confirm availability. Awesome.

Bought a 2016 Kia Soul trunk lid rear hatch after being rear ended. Insurance paid me 1675. The part looked brand new. For 400 it even came with struts, partial harness, and panels. A 45 min swap and the rear of my car looks brand new and paint match is identical. Even offered to help me load it in my car. I’ve found my new go to for parts. My mother manages an auto body shop and she told me she has never seen such clean parts removed from a salvage yard. I wish I could give 6 stars.

This was my first time using Shifflett used auto parts. They were friendly and helpful on the phone and when I arrived. I picked up a part the week before Christmas. For unforeseen reasons I could not use that part. I called to see if I could return it, and I was told that they would take it back and in the spirit of Christmas waive the restocking charge. They are a class act and they have gained a customer for life.